Terms and Conditions
TERMS AND CONDITIONS FOR DUFFLEBAG.PK
Duffle Bag manages this website. As you explore our site, terms such as “we,” “us,” and “our” pertain to Duffle Bag. We provide this website, along with all the information, tools, and services, with the condition that you accept all the terms, conditions, policies, and notices outlined here.
Acceptance of Terms:
Before you can fully enjoy your experience on Duffle Bag, your trusted source for top-quality bags and accessories, we kindly ask that you take a moment to review and agree to our Terms and Conditions. Your use of ‘Duffle Bag’ signifies your consent to abide by these terms and our Privacy Policy.
By taking affirmative action, such as clicking the “check box” and the “continue button” on our registration page or any other indication of acceptance, you acknowledge and agree to these Terms and Conditions. We may update and amend this Agreement and our Privacy Policy. Any changes will be communicated through website posts or email notifications. By continuing to use our website, you are agreeing to the revised Terms and Privacy Policy.
If you do not consent to comply with these TERMS AND CONDITIONS and our Privacy Policy, we kindly ask that you refrain from using the site in any manner.
Duffle Bag shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages or lost profits arising from the use of this site, delays, or inability to use this site, or for any information, materials, software, products, and services obtained through this site or hyperlinks to third-party sites. Furthermore, Duffle Bag does not represent or endorse the accuracy or reliability of any advice, opinion, statement, or information displayed or distributed through the site. Your reliance on such information is at your sole risk. We reserve the right to correct errors or omissions in any part of the site.
Please note that Duffle Bag does not review all materials posted by users and may disclose information as required by law or remove objectionable content at our discretion. Additional disclaimers may appear on the site and are incorporated by reference. Accuracy and completeness of information, materials, or services provided on this site may vary, and we do not commit to updating such content.
Use of Site:
You must be at least 18 years old to use this site. If you are under 18, please use this site with the supervision of a parent or guardian.
You agree to use this site for lawful purposes only. You shall not use this site in any way that violates any applicable local, national, or international law or regulation.
You agree that all information provided by you on Duffle Bag is true and accurate.
You are responsible for all orders placed using your authorization or by individuals you have approved to use your payment methods.
You must access the website from the designated territory (i.e., Pakistan).
You assume full responsibility for your use of the Duffle Bag website.
We reserve the right to terminate your use of the Duffle Bag website for violating these terms and conditions.
We do have some content restrictions, too. You shall not upload, post, or transmit any materials on the Duffle Bag website that:
Inhibit or restrict any other user from using the site.
Are unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, offensive, pornographic, profane, sexually explicit, or indecent.
Encourage or constitute conduct that violates the law or gives rise to civil liability.
Violate the rights of third parties, including copyright, trademark, patent, privacy, or publicity rights.
Contain viruses or other harmful components or any form of advertising.
Contain false information regarding you or misleading indications of origin or statements of fact.
Furthermore, specific rules of conduct apply to your use of the website and any materials you post, including but not limited to text, graphics, chat, messages, and files:
You may not upload, post, or transmit any content that is libelous, pornographic, sexually explicit, unlawful, or plagiarized.
You must not infringe upon the intellectual property rights of Duffle Bag or others.
Do not breach any duty of confidentiality, whether through contractual or fiduciary relationships.
Behave in a manner that is not harassing, abusive, threatening, harmful, vulgar, profane, obscene, or offensive.
Do not violate privacy or publicity rights, engage in hate speech, or misrepresent facts.
Abide by all applicable laws, statutes, ordinances, and regulations.
Do not promote unsolicited email or malicious software or services.
Avoid uploading or transmitting viruses or harmful programming routines.
Do not interfere with the security features of the website.
Failure to adhere to the aforementioned terms and conditions while using the Duffle Bag website may result in appropriate actions being taken.
Privacy Policy:
At Duffle Bag, we hold your privacy in the highest regard, and we want to ensure that you are fully informed about and comfortable with how we handle your personal information. By using our website, you hereby consent to and agree to be bound by Duffle Bag’s Privacy Policy, which is an integral part of this Agreement.
Our Privacy Policy outlines the various ways we may collect, use, and safeguard personal information provided by you. Please remember that any information you share on our site, including interactive sections, may be visible to other users. We encourage you to exercise discretion and caution when deciding the extent to which you want to disclose personal information, whether it pertains to yourself or others.
Account privacy: While creating an account on Duffle Bag is optional for making purchases, opting to register will grant you a password and a user account. You are responsible for upholding the confidentiality of your password and account details. You are fully accountable for all actions and activities conducted under your account. By using our services, you expressly agree to:
Promptly report any unauthorized access to your account, misuse of your password, or any security breach to Duffle Bag.
Ensure that you log out of your account after each browsing session.
Please be aware that Duffle Bag bears no liability for any losses or damages incurred due to your failure to adhere to these security measures. Your commitment to maintaining the security of your account information is essential to protect your privacy and ensure a secure online shopping experience with us.
Please review our Privacy Policy to understand how we collect, use, and protect your personal information. Your privacy matters to us, and we are committed to safeguarding your personal information as outlined in our Privacy Policy.
Intellectual Property Rights:
Duffle Bag is committed to providing this website for your personal and non-commercial use, and we kindly request that you respect our intellectual property rights and those of others. Unless otherwise specified, please refrain from modifying, copying, distributing, transmitting, displaying, performing, reproducing, publishing, licensing, or creating derivative works from the information or materials found on this website.
We do, however, grant you permission to download and create one personal copy of the content and other downloadable items displayed here exclusively for personal, non-commercial use, provided that all copyright and other notices within such content are maintained. Any other use, such as copying or storing content for purposes other than personal, non-commercial use, is strictly prohibited in accordance with applicable law.
Please be aware that all brand names, product names, and titles featured on our website are trademarks or trade names of Duffle Bag or our affiliates or are held by third-party trademark or trade name owners. To the fullest extent allowed by applicable law, you are not authorized to use or reproduce any such trademarks or trade names, as it may constitute an infringement of the rights of the respective holders.
Furthermore, all elements of the website’s design, text, documents, multimedia, and other services, as well as their selection and arrangement, are protected by copyright belonging to Duffle Bag or our suppliers. To the fullest extent permitted by applicable law, you may only electronically copy and print portions of the website as necessary for placing an order or using the site as a shopping resource.
No other use of the information and materials on this website is permitted, including reproduction for purposes other than those noted above, modification, distribution, or republication. If you intend to use materials or information from this website for other purposes, you must obtain prior written consent from Duffle Bag in accordance with applicable law.
In our commitment to respecting intellectual property rights, we request that you also uphold these standards. Licensed or copyrighted images, logos, or trademarks should not be submitted for reprint without the explicit consent of the owner. It is important to note that any products designed by users and printed by Duffle Bag are part of an automated printing service. As such, Duffle Bag is not responsible for the selection of images, designs, or the content of the materials printed.
Please be advised that Duffle Bag shall not be held liable for any claims or expenses arising from any illegal content printed for a customer, and any legal costs incurred in such matters will be the responsibility of the customer.
If you suspect that your content has been replicated in a way that may be deemed a violation of copyright and/or trademark rights, we kindly ask you to expeditiously inform Duffle Bag by reaching out to us via email at hello@duffle-bag.com. We take intellectual property rights seriously and will address any such concerns promptly and in accordance with applicable laws.
Product Information:
Our duffle bags are crafted using natural processes and materials, resulting in unique variations in color and fabric quality. These differences are part of the charm of our hand-crafted products. Please note that there is a 5% tolerance in size, which adheres to international standards for hand-crafted goods. Additionally, variations may occur between batches, so we cannot guarantee identical sizing and coloration. The color swatches provided on our website and other materials are our best attempt to represent the chosen color. Still, due to various factors, we cannot guarantee an exact match. If color accuracy is critical, please reach out to us before placing your order.
While we strive to display our products’ colors and images as accurately as possible on our website, please be aware that your computer monitor’s display may vary, and we cannot guarantee an exact match. We may occasionally update or revise product details. These updates could be influenced by factors such as improvements in product design or changes in manufacturing processes.
Prices and product availability are subject to change without prior notice. As a result, the cost of a product or its availability may fluctuate between the time you view it on our website and the time you decide to make a purchase. We aim to keep pricing and stock information as current as possible, but unforeseen circumstances or market changes can affect these aspects. If you have any specific questions about a product or its details, or if you encounter any discrepancies, please don’t hesitate to contact us.
Terms of Sale
When you place an order on our website, you are making an offer to purchase one or more products, and this offer is subject to the terms and conditions outlined below.
Delivery:
Once your order is confirmed, you are obligated to accept the goods upon their readiness for delivery, regardless of any lead time provided. Failure to do so may result in immediate invoicing. In case of loss, replacements, refunds, credits, or discounts will not be provided. Delivery dates are approximate, and we are not responsible for timely receipt once goods are dispatched. Late deliveries will not be refunded.
We utilize reputable courier services, including Leopards and TCS, for order dispatch, and we are not liable for late or delayed deliveries by these couriers. We are currently delivering in Pakistan only. We reserve the right to cancel orders violating third-party intellectual property rights and will notify purchasers accordingly.
Price Policy:
Explore our range of stylish bags with prices listed in PKR for your convenience. Please note that product prices may be subject to change. Taxes included. Shipping costs are displayed separately on your invoice.
Payment Policy:
At Duffle Bag, we prioritize your shopping experience by offering multiple payment methods. Choose from debit/credit cards, Jazz Cash, Easy Paisa, online bank transfers, or even Cash on Delivery (for Non-Credit Account Holders) to complete your purchase securely.
When you shop with us, you can trust that all charges displayed include VAT and delivery within the courier company’s regions. For locations outside this range, a nominal delivery fee may apply. Please note that when you opt for online payment, your bank acts as your agent. Rest assured, you have no reason to withhold payment or make deductions.
Explore our range of stylish bags today, and experience hassle-free transactions with Duffle Bag. Shop now!
Cancellation Policy:
At Duffle Bag, we prioritize efficiency and quality. Once an order is confirmed, we can only consider cancellations or changes if materials have yet to be ordered or manufacturing has yet to start. If approved, the buyer must agree in writing and cover all resulting losses.
For stock bags and pouches, we do not accept returns or refunds for reasons like changing your mind, ordering the wrong product, finding a cheaper alternative, pre-existing faults, misuse, or normal wear and tear.
Third-Party Links Disclaimer:
Our Duffle Bag may contain links to third-party websites and resources. Please be aware that we do not control these sites and resources, and we cannot vouch for their content or accuracy. We accept no liability or responsibility for any materials, products, or services provided by third parties.
When engaging with third-party websites, it’s essential to review their policies and practices carefully. Any concerns, complaints, or questions about their products or services should be directed to the third party.
Duffle Bag is not responsible for the availability, content, or policies of these external sites and resources. We disclaim any liability for any damage or loss arising from your use of or reliance on third-party content, goods, or services. Use them at your discretion.
Limitation of Liability:
At Duffle Bag, we take your satisfaction seriously and strive to provide you with exceptional service and products. However, it’s important to understand the limitations of liability that apply when you use our website and services.
While we make every effort to ensure the accuracy of the content on our website, we cannot guarantee that it will always be error-free. Duffle Bag is not liable for any mistakes, errors, or inaccuracies in the content that may occur.
We do not endorse or control user submissions or the actions of third parties. Duffle Bag is not responsible for offensive, defamatory, or illegal conduct by any third party. Your use of our platform comes with the understanding that the risk of harm or damage from such conduct rests with you.
Duffle Bag reserves the right to temporarily or permanently remove our services without notice. We do not guarantee uninterrupted, timely, secure, or error-free service.
Our services and products are provided “as is” and “as available.” We make no warranties or representations, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
In no event shall Duffle Bag, its directors, officers, employees, affiliates, agents, contractors, or suppliers be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, data loss, or any other similar damages, arising from your use of our services or products, regardless of whether we were advised of the possibility of such damages. This limitation of liability applies to the fullest extent permitted by law in your jurisdiction.
Duffle Bag shall not be liable for any failure to perform its obligations under these terms and conditions if such failure is caused, wholly or partly, by circumstances beyond our control.
We cannot guarantee that our products are suitable for your specific needs or applications. It is your responsibility to ensure that any packaging and products meet all legal requirements for your intended use.
Our maximum liability, regardless of the circumstances, is limited to the purchase price of the goods or services provided.
By using Duffle Bag’s services and website, you acknowledge and accept these limitations of liability. If you do not agree with these terms, please refrain from using our website and services.
Indemnification:
By using our website and services at Duffle Bag, you agree to indemnify, defend, and hold us harmless from all claims, judgments, losses, awards, liabilities, costs, and expenses, including legal fees, arising from or related to:
Any content you submit or transmit through our website.
Your use of our website.
Your connection to our website.
Your violation of our terms and conditions.
Your violation of the rights of any third party.
This indemnification agreement extends to Duffle Bag, its employees, directors, officers, affiliates, agents, licensors, and any other parties associated with us. We reserve the right to defend, settle, or compromise any claim, and you agree to cooperate fully in the defense. You shall not settle any matter without our written consent.
Furthermore, you agree to indemnify and hold us harmless to the fullest extent permitted by applicable law in connection with any claim arising from your breach of this Agreement, including the representations, warranties, and covenants contained herein. This indemnification includes attorney’s fees and costs incurred by us.
Please note that this indemnification provision is a critical part of our terms and conditions and is intended to protect both you and Duffle Bag from any legal disputes or liabilities that may arise from your use of our website and services.
Changes to Terms and Conditions:
Our commitment to providing you with the best possible experience on Duffle Bag is unwavering, but it’s important to acknowledge that, like all online platforms, our website is constantly evolving. As such, we retain the right to modify, suspend, or discontinue any aspect of Duffle Bag at our discretion. It includes changes to the availability of website features, databases, or content. In some instances, we may also place restrictions on specific features or services or limit access to parts or the entirety of our website without prior notice or associated liability.
To ensure you stay informed about any alterations to our Terms of Service, we encourage you to visit this page regularly. Duffle Bag reserves the sole prerogative to update, amend, or replace any section of these Terms of Service. These updates and modifications will be promptly posted on our website. It is your responsibility to review our website for any revisions. Continued usage of or access to our website or services following the posting of changes to these Terms of Service indicates your acceptance of these modifications.
At Duffle Bag, we are dedicated to delivering a superior user experience, and this commitment includes keeping you informed about any changes to our Terms and Conditions. Thank you for being a valued part of our community.
Violation of Terms and Conditions:
At Duffle Bag, we take our commitment to maintaining a safe and respectful online environment seriously. Our Terms and Conditions are in place to ensure a positive and secure experience for all users. In the event of a violation of these Terms and Conditions, we will take appropriate actions to address the breach and uphold the integrity of our platform.
If you, as a user, fail to comply with any aspect of our Terms and Conditions, or if we have reasonable grounds to suspect such a failure, we reserve the right to take action without prior notice. Such acts may include, but are not limited to, the following:
We may terminate your access to our services at any time, and you will remain liable for any outstanding obligations up to the date of termination.
We may deny you access to our services or specific features thereof.
Your access to our website may be temporarily suspended.
We may block access to our website from computers using your IP address.
We may contact your internet service provider to request they restrict or block your access to our website.
In severe cases, we may initiate legal proceedings against individuals or entities found in breach of our Terms and Conditions.
All users of Duffle Bag need to know and adhere to our Terms and Conditions to ensure a positive and harmonious experience for everyone. We are committed to maintaining a secure and respectful online environment for our community, and we appreciate your cooperation in upholding these standards.
Governing Law:
Our commitment to providing top-quality duffle bags and excellent service aligns with the laws of Pakistan. Disputes or claims arising from these terms and conditions fall under the jurisdiction of Pakistan’s courts.
Contact Information:
For any inquiries or concerns related to our Terms of Service, please feel free to reach out to us via email at hello@duffle-bag.com. We are here to assist you and provide clarity on any questions you may have regarding our policies and terms.